Refund policy
We want you to be happy with your order. If there's any issue, we're here to help.
Returns
Returns are accepted for U.S. orders only within 14 days of delivery.
To be eligible for a return, items must be:
- Unworn and unused
- With tags and packaging
- Non-Customized (No Custom Names or Numbers)
Non-Returnable Items
The following items cannot be returned:
- Customized jerseys (name and/or number personalization)
- Items marked as final sale
- International orders
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We'll work quickly to make it right.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact
support@terracedept.com