Shipping policy

Shipping Policy

At Terrace Dept., we aim to deliver your order as quickly as possible while maintaining the quality our customers expect.

Orders are typically processed within 1–5 business days before being shipped.

During high-demand periods, holidays, or promotional events, processing times may be longer than usual due to increased order volumes.

Once shipped, orders typically arrive within 7–15 business days, depending on your location.

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high demand.

During peak seasons, major sales, and periods of high order volume, orders may experience additional processing or shipping delays.

We appreciate your patience as we work to fulfill every order as efficiently as possible.

Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

Please allow 24–72 hours for tracking information to update after shipment.

We offer worldwide shipping. International delivery times may vary depending on the destination, customs clearance, and local postal services.

Any applicable import duties or taxes are the customer's responsibility unless otherwise stated at checkout.

If you have any questions regarding your order or shipment, please contact:

Our team will be happy to assist you.